Support

If you are a Customer, contact to support@lightwaysoftware.com to request remote support.

Help

Frequently Asked Questions

Is your software genuine?

Yes, all of our software is directly from the vendor. It is 100% genuine and we offer 30 day money back guarantee. This is not pirated or cracked software. The software is downloaded from the manufacturers website.

What is the difference between license types?

Perpetual - Is licensed forever and does not need to be renewed.
Subscription - Is licensed for only a certain duration until you need to renew.

Why can we offer lower prices than others?

Because we buy our products in bulk (thousands at a time), we are able to get really big discounts. We also have a very low mark up on our products, so we do not make huge profit.

How we sell currently discontinued products?

We have stock available but limited in quantity software that was buyed previously to be discontinued by the vendor.

How do you ship my order?

We will send you email with the order confirmation from the vendor that will include your products instruction and downloads.

I can transfer my license to another computer??

Yes, except any antivirus software. f you are a Customer, contact to support@lightwaysoftware.com to request the transfer.

Payment options

We accept the following payment methods:
- Credit Cards
- PayPal
- Bank transfer

30 day money back guarantee

The money back is available for the customer when doesn't activate the product. Once activated the product will be own to the customer and the money back guarantee will not be a option. Read our Policies